{"id":1800,"date":"2025-03-03T16:05:15","date_gmt":"2025-03-03T16:05:15","guid":{"rendered":"https:\/\/ghatca.org\/?page_id=1800"},"modified":"2025-06-28T11:33:36","modified_gmt":"2025-06-28T11:33:36","slug":"tws-trm1","status":"publish","type":"page","link":"https:\/\/ghatca.org\/?page_id=1800","title":{"rendered":"TWS-TRM1"},"content":{"rendered":"\n
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Technical Webinar Series<\/h2><\/div><\/div>\n<\/div><\/section>\n\n\n\n
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Implementing Team Resource Management (TRM) in ANSPs
(Part 1)<\/h2><\/div><\/div>\n\n\n\n

Date: Wednesday, March 19, 2022
Time: 1400 (UTC)<\/strong><\/p><\/div><\/div>\n<\/div><\/section>\n\n\n\n

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Implementing Team Resource Management (TRM) in ANSPs (Virtual)<\/strong>
Date: Wednesday, March 19, 2025
Time: 1400 (UTC) or 1500 (CET)<\/h3><\/div><\/div>\n\n\n\n

This webinar intends to delve into the critical role of Team Resource Management (TRM) in transforming air navigation service providers (ANSPs) into high-performing, safety-focused organizations.
Key discussion areas include:<\/strong>
Introduction to TRM:<\/strong> Understand the fundamentals of TRM and its role in optimizing team performance in air traffic management.
Why TRM Matters:<\/strong> Explore why TRM is essential in today\u2019s dynamic aviation environment and understand how it contributes directly to operational safety, efficiency, and reliability.
Benefits for ANSPs: <\/strong>Discover how TRM improves communication, decision-making, and team collaboration, minimizing human errors and violations that could compromise safety.
Understanding Teams:<\/strong> Gain insights into team dynamics, the importance of building cohesive units, and how effective TRM strategies empower teams to perform at their best.
Managing Unsafe Acts:<\/strong> Learn how to identify, address, and mitigate errors and violations through proactive TRM practices, ultimately minimizing the risk of serious incidents and accidents.
Implementing TRM in ANSPs:<\/strong> Step-by-step guidance on integrating TRM into ANSP operations and training TRM facilitators who can lead and sustain TRM initiatives.<\/p><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/section>\n\n\n\n

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Speakers<\/span><\/i><\/i><\/span><\/span><\/div>
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Speakers<\/strong>
Max Bezzina<\/strong>
Max began his career in aviation as an air traffic controller at Eurocontrol. After three years of training, he obtained his license in 1997. From 1997 to 2004, he controlled air traffic over Belgium from Eurocontrol’s control center in Maastricht, the Netherlands.
For over a decade, Max held various roles at Eurocontrol, including training and management, while simultaneously furthering his own education with a degree in training and personnel development and a master’s in program and project management. In 2010, he moved to Madrid to lead ATC training at Senasa, later becoming the CEO of Ingenav in 2014, a company he co-owns.
His experience spans a broad spectrum of aviation and strategic leadership, characterized by his dedication to excellence and continuous professional growth. Under his leadership, Ingenav excels in consulting and training for air navigation services, with a strong focus on innovation, human factors and the integration of emerging technologies.

Early in his career, Max became intrigued with what made us, human beings, unique within any safety chain in general and in aviation in particular. He got involved in Human Factors training and in the early 2000s he attended his first Team Resources Management event. In 2006 he trained to become a Facilitator. In 2011 he started facilitating TRM sessions and since 2017 he started training future TRM facilitators at Eurocontrol\u00b4s Aviation Learning Centre as an external instructor. He has been active in TRM ever since, facilitating TRM sessions, teaching others about TRM and facilitation and through Eurocontrol\u00b4s TRM User Group working towards improvements in the programme and advocating about TRM.

Matita Tshabalala<\/strong>
Matita Tshabalala is a highly accomplished aviation professional with over 22 years of experience, specializing in human performance, safety, organizational psychology, and human factors. His distinguished career has seen him excel in various critical departments within the aviation industry, including human resources, safety, strategy, and operations. With a passion for optimizing human potential and enhancing organizational effectiveness, Matita has established himself as a leading expert.
As a registered Organizational Psychologist with the Health Professions Council of South Africa (HPCSA), Matita brings a deep understanding of human behaviour and workplace dynamics to his work. He is also an accredited Aviation Psychologist and Human Factors Specialist, affiliated with the prestigious European Association of Aviation Psychology (EAAP). His expertise lies at the intersection of cognitive and humanistic psychology, organizational behaviour, talent management, culture change, and change management.
Matita\u2019s professional journey has been marked by a commitment to improving human performance in high-risk environments. He has a particular interest in non-technical skills training, which he has delivered to airlines, Air Navigation Service Providers (ANSPs), and other organizations operating in safety-critical domains. His work focuses on fostering resilience, enhancing decision-making, and mitigating human error through evidence-based practices.

In addition to his corporate roles, Matita founded HumanErgoCoach, an organization dedicated to advancing human performance, ergonomics, and coaching. Through HumanErgoCoach, he provides tailored solutions to organizations seeking to optimize their workforce, improve safety outcomes, and drive sustainable change. His approach combines psychological insights with practical strategies, ensuring individuals and teams thrive in demanding environments.
Matita\u2019s academic background and professional affiliations reflect his dedication to continuous learning and innovation. He is deeply committed to advancing the field of aviation psychology and human factors, contributing to safer and more efficient operations across the industry. His work is driven by a belief in the transformative power of psychology to unlock human potential and create meaningful change.
Outside of his professional endeavours, Matita is passionate about mentoring the next generation of aviation and psychology professionals. He is an advocate for diversity, inclusion, and the development of talent in high-risk industries. His holistic approach to human performance and his ability to bridge theory and practice have made him a respected figure in both aviation and psychology circles.
Matita Tshabalala continues to inspire and lead through his work, leaving a lasting impact on the organizations and individuals he serves. His vision for a safer, more human-centred aviation industry remains at the core of his mission as he strives to empower people and organizations to achieve their highest potential.<\/p><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/section>\n\n\n\n

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Watch the playback<\/h4><\/div><\/div>\n\n\n\n
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